FREQUENTLY ASKED QUESTIONS
GroceBox.com is a local online store based in New Alipore, Kolkata, offering groceries, daily essentials, and household items with fast and reliable doorstep delivery across nearby neighborhoods.
We currently deliver to Sahapur, Buroshibtalla, Joykrishna Paul Road, SN Roy Road, New Alipore, Behala, Buroshibtalla Main Road, Diamond Harbour Road, Ramtanu Lahiri Road, Chamrapatti, and surrounding areas in Kolkata (PIN 700038).
You can order a wide range of items including groceries, fresh food, frozen desserts, dairy products, packaged water, snacks, bakery items, and everyday household essentials.
Yes, we offer free shipping on all orders above ₹500.
We offer superfast delivery within 2 hours in most of our service areas, ensuring you get your essentials quickly and conveniently.
You can place your order directly on our website, GroceBox.com. Browse products, add to cart, and checkout with secure online payment options.
We accept multiple payment options including UPI and other secure online payment methods.
Absolutely! Our team is always here to help. You can reach out to us through our website or via WhatsApp for quick assistance.
Yes, we take pride in offering only high-quality, fresh, and genuine products sourced from trusted suppliers and brands.
We’re local, fast, and customer-focused. With GroceBox, you get personal support, fast delivery, affordable prices, and a shopping experience designed for the neighborhoods of New Alipore, Sahapur, Behala, and nearby areas.